When businesses encounter problems, sometimes there is a rush to fix the symptoms instead of finding the root cause. This is an expensive and frustrating mistake that often resembles a game called Wack a Mole. You “fix” one symptom and another pops up.
This is why it is important to take the time to investigate root cause(s) before you attempt/propose any fix. This way you can ensure that your efforts resolve the actual root cause in cost effective and efficient ways.
Not sure how to find the root cause? Try the 5 Whys. It is an excellent problem-solving technique where the question “Why” is asked and answered repeatedly, usually 5 times, to get to the root cause.
Questions? Feel free to reach out.
Clarity For Business 